Privacy Policy

1. Who controls your data

Nexcell, of [Business address to be added], is the data controller for personal data collected through this website. Contact us at info@nexcell.store with any privacy questions or requests.

2. What we collect

We collect what you give us directly: your name, email address and message when you use the contact or support form, your delivery details when you place an order, and your email address if you subscribe to our newsletter. We don't collect or store your card details; payment is handled entirely by Stripe.

3. Payment data and Stripe

Checkout runs on Stripe. Card numbers, and any information you give Klarna or Afterpay/Clearpay to arrange instalment payment, are collected and processed directly by Stripe and that payment provider under their own privacy policies. Nexcell receives confirmation of payment and an order reference, but never sees or stores your full card number.

4. How we use your data

We use the data you provide to fulfil orders, respond to support and contact requests, and, if you opt in, send newsletter emails. We don't sell your personal data to third parties.

5. Cookies

This site uses a session cookie to remember your cart and currency choice while you browse. It isn't used for advertising or for tracking you across other sites.

6. Data retention

Order and contact records are kept for as long as needed to meet our accounting and legal obligations, and are then deleted or anonymised.

7. Your rights

You have the right to access, correct, delete or export the personal data we hold about you, and to withdraw newsletter consent at any time. Contact info@nexcell.store to exercise any of these rights.

8. Contact

Questions about this policy can be sent to info@nexcell.store.